Privacy Policy

Effective Date: August 5, 2025

Welcome to Timeless Elegance, operated by Black Urban. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our store or website.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Identifiable Information (PII):

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely via third-party payment gateways)

b. Non-Personal Information:

  • IP Address

  • Browser Type & Device Information

  • Website Usage Data via Cookies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate order updates and promotions

  • Improve our website and services

  • Respond to customer service inquiries

  • Prevent fraud and ensure security

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Trusted service providers (e.g., payment processors, shipping companies)

  • Legal authorities if required by law or to protect our legal rights

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience

  • Track website traffic and performance

  • Remember your preferences

You can manage or disable cookies in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing sensitive information online.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (subject to legal obligations)

  • Opt-out of marketing communications at any time

To exercise these rights, contact us at:
📧 Email: blackurban6@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

📍 Store Address:
Black Urban
R.City, G 28-29, G Floor Phase 1, Rcity Mall
Lalbahadur Shastri Road, Nityanand Nagar, Ghatkopar West
Mumbai, Maharashtra, 400086

📞 Phone: +91 8866125978
📧 Email: blackurban6@gmail.com

By using our website or purchasing from our store, you agree to the terms of this Privacy Policy.